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I have posted this situation on other threads but would like to put this out there so people are aware of the issue:


My 2009 Subaru Tribeca had a shudder when driving at 25-35 and 45-55. After going back and forth with Subaru of America and my local Dealership, the shudder has been fixed.


I contacted SOA due to the Technical Service Bulletin that clearly states the issue and Subaru failed their customers by never issuing a recall. They instead waited for the issue to arise for each cutomer so they wouldn't have to cover it if the original warranty had expired.


After 2 full weeks of the dealership having my car and arguing with me back and forth that I needed to replace the entire transmission. This would cost $8,0000+ instead of the torque converter replacement that cost $1,500+.


I hope others don't encounter the same issue with their car and especially the terrible customer service I had received throughout.


Good Luck
 

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good to know is it a specific torque converter part number to get the one with the different balance
 

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IIRC this was discussed in a different thread and that torque converter # is a superceding part so that should be the only one being sold now.
 

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I have posted this situation on other threads but would like to put this out there so people are aware of the issue:


My 2009 Subaru Tribeca had a shudder when driving at 25-35 and 45-55. After going back and forth with Subaru of America and my local Dealership, the shudder has been fixed.


I contacted SOA due to the Technical Service Bulletin that clearly states the issue and Subaru failed their customers by never issuing a recall. They instead waited for the issue to arise for each cutomer so they wouldn't have to cover it if the original warranty had expired.


After 2 full weeks of the dealership having my car and arguing with me back and forth that I needed to replace the entire transmission. This would cost $8,0000+ instead of the torque converter replacement that cost $1,500+.


I hope others don't encounter the same issue with their car and especially the terrible customer service I had received throughout.


Good Luck

Just wondering if they fixed free or charge or you paid for it?
 

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My 2008 Tribeca has just started with this issue.
I flushed the ATF fluid and replaced the filter naively hoping this would help.
It did (a bit....at least I think I've convinced myself).

Reality is it will need to be replaced (along with a whole host of other parts). Just need to figure out how to priortize and deterimine if it's worth it, or move on to a new vehicle.
 

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My 2008 Tribeca has just started with this issue.
I flushed the ATF fluid and replaced the filter naively hoping this would help.
It did (a bit....at least I think I've convinced myself).

Reality is it will need to be replaced (along with a whole host of other parts). Just need to figure out how to priortize and deterimine if it's worth it, or move on to a new vehicle.
Move on. This car will give you nothing but issues in the future. I liked driving it but when I drove a newer v6 car I noticed how smoother everything was. How much power it had. Etc.
Good luck
 

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I have posted this situation on other threads but would like to put this out there so people are aware of the issue:


My 2009 Subaru Tribeca had a shudder when driving at 25-35 and 45-55. After going back and forth with Subaru of America and my local Dealership, the shudder has been fixed.


I contacted SOA due to the Technical Service Bulletin that clearly states the issue and Subaru failed their customers by never issuing a recall. They instead waited for the issue to arise for each cutomer so they wouldn't have to cover it if the original warranty had expired.


After 2 full weeks of the dealership having my car and arguing with me back and forth that I needed to replace the entire transmission. This would cost $8,0000+ instead of the torque converter replacement that cost $1,500+.


I hope others don't encounter the same issue with their car and especially the terrible customer service I had received throughout.


Good Luck
Our 2009 Tribeca is giving the same problem. Dealer says entire transmission has to be replaced and it will cost $8000+. Called the (856) 488-8500 Subrau number and it goes nowhere. any suggestions?
 

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Well, I can't tell if you mean that you're not getting a hold of anyone or if you talked to them and they aren't helpful, but here's a number to try if you couldn't get that 1-800 number to get through: 1 (800) 782-2783. This for Subaru of America. If you're in New England, I believe they're considered separate, and Canada is too.

That being said, I wouldn't expect much on an 11-12 year old car as far as getting them to cover it. You're double the time outside the powertrain warranty (5 years).

I would personally get a second opinion from a Subaru specialist in your area, if there is one. The 3.6 / 5EAT powertrain was also sold on the 2010-2014 Legacy and Outback, so it's not like it's as uncommon as the Tribeca is and they may have some experience with your problem.
 

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Thanks, Mark. Appreciate your reply.

I am actually very disappointed with Subaru. I have a 22 year Camry, sounds like a rocket engine, but still runs very well. I don’t mind minor repairs, but c’mon replacing the entire transmission. That’s really sad with all the quality propaganda that Subaru does about quality that I have to go thru this.

I will never consider another Subaru. There are so many choices out there...
 

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These transmissions are actually quite robust, although there are a few problems that do occasional show up (see the solenoid problem that you rarely but occasional see here).

I suggest a used transmission. It's rare to get the problem you have. I think you can use any transmission from a newer Tribeca. SHould be a heck of a lot less than 8k! I wouldn't use a dealer for this, as suggested by sub. A good indep shop.
 

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Thanks @tdelker . Just spoke with Len from the Subaru customer rep. Nothing useful - same old legal stuff - 118K miles, 10 year blah blah. Anyway, taking your suggestion and going for an independent shop. I still think there is a problem with this transmission. I have driven only 10K / year and no rough driving. Have a Toyota Camry with 185+K miles (20 years old) and it still runs and so I was expecting the same from this car...
 

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Have you had your front CV axles replaced? My tribeca has a vibration at 45ish due to poor aftermarket CV axle.
 

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No I have not. The car does not really vibrate, though (other than the usual slight rough ride that the sports transmission has). You can feel the transmission is slipping/shuddering and the code that it gave was the transmission code error.
 
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