Transmission Shudder Finally Fixed - SB9T.com
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Old 05-16-2018, 02:19 PM   #1 (permalink)
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Default Transmission Shudder Finally Fixed

I have posted this situation on other threads but would like to put this out there so people are aware of the issue:


My 2009 Subaru Tribeca had a shudder when driving at 25-35 and 45-55. After going back and forth with Subaru of America and my local Dealership, the shudder has been fixed.


I contacted SOA due to the Technical Service Bulletin that clearly states the issue and Subaru failed their customers by never issuing a recall. They instead waited for the issue to arise for each cutomer so they wouldn't have to cover it if the original warranty had expired.


After 2 full weeks of the dealership having my car and arguing with me back and forth that I needed to replace the entire transmission. This would cost $8,0000+ instead of the torque converter replacement that cost $1,500+.


I hope others don't encounter the same issue with their car and especially the terrible customer service I had received throughout.


Good Luck
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File Type: pdf TORQUE CONVERTER.pdf (227.2 KB, 71 views)
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Old 05-17-2018, 10:13 PM   #2 (permalink)
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good to know is it a specific torque converter part number to get the one with the different balance
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Old 05-20-2018, 05:04 AM   #3 (permalink)
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IIRC this was discussed in a different thread and that torque converter # is a superceding part so that should be the only one being sold now.
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Old 06-04-2018, 06:20 PM   #4 (permalink)
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You would think so, but my 2014 Tribeca has the shudder and it is supposed to have the later converter in it already.
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Old 09-19-2018, 09:40 PM   #5 (permalink)
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Quote:
Originally Posted by ohst8subaru View Post
I have posted this situation on other threads but would like to put this out there so people are aware of the issue:


My 2009 Subaru Tribeca had a shudder when driving at 25-35 and 45-55. After going back and forth with Subaru of America and my local Dealership, the shudder has been fixed.


I contacted SOA due to the Technical Service Bulletin that clearly states the issue and Subaru failed their customers by never issuing a recall. They instead waited for the issue to arise for each cutomer so they wouldn't have to cover it if the original warranty had expired.


After 2 full weeks of the dealership having my car and arguing with me back and forth that I needed to replace the entire transmission. This would cost $8,0000+ instead of the torque converter replacement that cost $1,500+.


I hope others don't encounter the same issue with their car and especially the terrible customer service I had received throughout.


Good Luck

Just wondering if they fixed free or charge or you paid for it?
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Old 10-20-2018, 07:53 PM   #6 (permalink)
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I had a 2006. It had a shudder like this as well.
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Old 07-24-2019, 05:53 AM   #7 (permalink)
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My 2008 Tribeca has just started with this issue.
I flushed the ATF fluid and replaced the filter naively hoping this would help.
It did (a bit....at least I think I've convinced myself).

Reality is it will need to be replaced (along with a whole host of other parts). Just need to figure out how to priortize and deterimine if it's worth it, or move on to a new vehicle.
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Old 07-24-2019, 11:47 AM   #8 (permalink)
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Quote:
Originally Posted by Huskylord View Post
My 2008 Tribeca has just started with this issue.
I flushed the ATF fluid and replaced the filter naively hoping this would help.
It did (a bit....at least I think I've convinced myself).

Reality is it will need to be replaced (along with a whole host of other parts). Just need to figure out how to priortize and deterimine if it's worth it, or move on to a new vehicle.
Move on. This car will give you nothing but issues in the future. I liked driving it but when I drove a newer v6 car I noticed how smoother everything was. How much power it had. Etc.
Good luck
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