PDA

View Full Version : Extended warranty


mls64
12-16-2006, 08:16 PM
Wondering if anyone picked up the Subaru-endorsed extended warranty at purchase. About $1k gets 6yr/100k miles, and it even includes tire and wheel hazard damage replacement. Is it worth it? I plan on keeping the B9 (at this point) past the 60k warranty. Any common faults that would make the extended warranty pay for itself?

Mtnbiker
12-16-2006, 10:16 PM
That has quite a bit of mark up... you can purchase the extended warranty at any time during your factory warranty period, so don't feel pressured to buy one at the time of purchase.

BTW, That's where a lot of dealerships make their money. For example, my dealership tried to sell me the Subaru Gold warranty, 6 year/100k w/ $100 deductible for $1900. I made a few calls and found out that you can purchase the Gold plan with no deductible for about $725 directly from SOA. If the dealership counters with the fact you can roll it into the loan, well, SOA will also let you finance it. I think at the time I checked it was 0% for 16 months or so.

Armed with that info, I went back into the dealership and walked out w/ a no-deductible Gold for 6 years AND free oil changes for life for $725. I'm sure others have done even better but hopefully this will give you some idea of what to shoot for.

mls64
12-17-2006, 08:45 AM
That has quite a bit of mark up... you can purchase the extended warranty at any time during your factory warranty period, so don't feel pressured to buy one at the time of purchase.

BTW, That's where a lot of dealerships make their money. For example, my dealership tried to sell me the Subaru Gold warranty, 6 year/100k w/ $100 deductible for $1900. I made a few calls and found out that you can purchase the Gold plan with no deductible for about $725 directly from SOA. If the dealership counters with the fact you can roll it into the loan, well, SOA will also let you finance it. I think at the time I checked it was 0% for 16 months or so.

Armed with that info, I went back into the dealership and walked out w/ a no-deductible Gold for 6 years AND free oil changes for life for $725. I'm sure others have done even better but hopefully this will give you some idea of what to shoot for. Thanks for the info. The finance guy (I didn't finance, but that's where the paperwork was completed) said that they make about 30% and then pass that savings on, which is why it was priced below $1k. Ha. He also said that the price goes up as soon as you drive the car off the lot. Right. There were three levels of plan, Basid included just Mechanical and Road Hazard. The other two options added 36 mo basic maintenance and Secure Etch benefit (the windows are already etched, twice actually). I'll have to contact SOA and explore pricing. I'm still wondering if it is worth it.

SoDealer
12-18-2006, 02:53 PM
Thanks for the info. The finance guy (I didn't finance, but that's where the paperwork was completed) said that they make about 30% and then pass that savings on, which is why it was priced below $1k. Ha. He also said that the price goes up as soon as you drive the car off the lot. Right. There were three levels of plan, Basid included just Mechanical and Road Hazard. The other two options added 36 mo basic maintenance and Secure Etch benefit (the windows are already etched, twice actually). I'll have to contact SOA and explore pricing. I'm still wondering if it is worth it.

Sounds like the Dealer is selling an aftermarket warranty and/or aftermarket services with the warranty.

Here is some info on Subaru's warranty:
http://www.subaru.com/owners/addedsecurity/index.jsp

http://www.subaru.com/owners/addedsecurity/index.jsp?id=ADDED_SECURITY_CONTRACT_COMPARISONS

check with SOA if you're not sure what's going on.

ed@konceptracing.com
12-19-2006, 02:41 PM
good info. mtn. we got the extended warranty just b/c the B9 (at that time) is a new model production car, and you never know when you need it.

kooldak
12-19-2006, 04:06 PM
I'm seriously thinking about it. But in talking to SOA, they said that the warranty can be purchased anytime during the factory warranty period and that the cost had not risen in some time. So they do not expect it to rise much in the next 3 years. With that in mind, I'll probably wait until closer to the time my factory warranty expires and decide then if I really want it or not. Experience should also tell me by then which warranty would be best for my situation if I choose to get it.

So I'm going to wait a bit before buying. :)

mls64
12-19-2006, 05:01 PM
I'm seriously thinking about it. But in talking to SOA, they said that the warranty can be purchased anytime during the factory warranty period and that the cost had not risen in some time. So they do not expect it to rise much in the next 3 years. With that in mind, I'll probably wait until closer to the time my factory warranty expires and decide then if I really want it or not. Experience should also tell me by then which warranty would be best for my situation if I choose to get it.

So I'm going to wait a bit before buying. :)
I'm going to do the same, and hopefully others will rack up miles more quickly than me and report if there are any problems. It ia amazing that the guy who was selling the extended plan, and said that he was an SOA employee not one of the dealer, would make false statements like "the price goes up when the car passes the curb" when it is so easily discovered that he's lying.

Mtnbiker
12-19-2006, 06:17 PM
I'm going to do the same, and hopefully others will rack up miles more quickly than me and report if there are any problems. It ia amazing that the guy who was selling the extended plan, and said that he was an SOA employee not one of the dealer, would make false statements like "the price goes up when the car passes the curb" when it is so easily discovered that he's lying.
I sold cars for a while, so I'm familiar with the process. Finance guys earn their money by selling service plans, extended warranties, and the like. If they don't sell the plan, they essentially worked for free. Just like salesmen (salespersons?) who can go too far trying to make a sale, there are shady finance guys who will say anything to get you to buy that plan.

Part of the problem is that most dealerships are 100% commission. You don't make a sale (car or warranty), you're not paying the rent that month. It creates a sense of desperation for some. Now that I'm on the other side of the table, I use that desperation to my advantage... :devil:

SubOperator
08-01-2007, 10:34 AM
Damn. I wish I would have found this site and this thread _before_ I bought the B9. We paid 1400 for Gold Plus at the dealer :mad:

EDITED: Question then, does anyone have real life experience cancelling extended warranty that was bought from dealer ?

texan
08-01-2007, 05:17 PM
When it was offered to me, they said i could cancel at any time and get back the prorated amount. But since I like to work on cars, I declined...

Magic Marker
08-22-2007, 04:22 PM
Damn. I wish I would have found this site and this thread _before_ I bought the B9. We paid 1400 for Gold Plus at the dealer :mad:

EDITED: Question then, does anyone have real life experience cancelling extended warranty that was bought from dealer ?
I found this directly from Subaru.com. I guess this should apply if you bought the manufacturer version.

"Cancellation Full refund first 90 days, pro rata thereafter, $25 fee"

Here is the direct link
http://www.subaru.com/owners/addedsecurity/index.jsp?id=ADDED_SECURITY_CONTRACT_COMPARISONS

Magic Marker
08-27-2007, 06:18 PM
That has quite a bit of mark up... you can purchase the extended warranty at any time during your factory warranty period, so don't feel pressured to buy one at the time of purchase.

BTW, That's where a lot of dealerships make their money. For example, my dealership tried to sell me the Subaru Gold warranty, 6 year/100k w/ $100 deductible for $1900. I made a few calls and found out that you can purchase the Gold plan with no deductible for about $725 directly from SOA. If the dealership counters with the fact you can roll it into the loan, well, SOA will also let you finance it. I think at the time I checked it was 0% for 16 months or so.

Armed with that info, I went back into the dealership and walked out w/ a no-deductible Gold for 6 years AND free oil changes for life for $725. I'm sure others have done even better but hopefully this will give you some idea of what to shoot for.
Hey, How did you go about buying the extended Gold warrenty for $725 directly from SOA?

Mtnbiker
08-27-2007, 07:29 PM
Hey, How did you go about buying the extended Gold warrenty for $725 directly from SOA?

I threatened to go directly to SOA, but actually ended up purchasing it from the dealership after a little haggling. It's been a while, so the prices may have changed.

I called a bunch of local dealerships and asked to speak to their finance managers, and got a bunch of quotes that way. That's how I found out about the SOA deal.

Just remember, there's no hurry. Finance managers make it seem like you'll pay more later if you don't get it right away.

Hope this helps!

Magic Marker
08-27-2007, 08:18 PM
I threatened to go directly to SOA, but actually ended up purchasing it from the dealership after a little haggling. It's been a while, so the prices may have changed.

I called a bunch of local dealerships and asked to speak to their finance managers, and got a bunch of quotes that way. That's how I found out about the SOA deal.

Just remember, there's no hurry. Finance managers make it seem like you'll pay more later if you don't get it right away.

Hope this helps!
Ok, so you basically shopped around and said you would buy the gold plan directly from SOA if the dealer didn't give you that price? How did you get that $725 number? Thanks for your help.

SubieTri08
01-21-2008, 08:14 AM
I'm renewing this thread!!! So I also bought the Gold warranty from the dealership when I completed the finance papers. I think it cost me about $1400 for it and now i'm not sure I should've since IMO its kinda pricey and they never really sent me a comparsion of what the Gold covers above the factory warranty except that it extends the factory one for another 2 years. I have an '08 Beca, any suggestions on whether I should keep the Gold or cancel and get my $$ back? I mean, what are the chances that I will need to use the Gold within my reg Factory warranty timeframe???

Magic Marker
01-21-2008, 03:45 PM
I'm renewing this thread!!! So I also bought the Gold warranty from the dealership when I completed the finance papers. I think it cost me about $1400 for it and now i'm not sure I should've since IMO its kinda pricey and they never really sent me a comparsion of what the Gold covers above the factory warranty except that it extends the factory one for another 2 years. I have an '08 Beca, any suggestions on whether I should keep the Gold or cancel and get my $$ back? I mean, what are the chances that I will need to use the Gold within my reg Factory warranty timeframe???
I would totally cancel it and get your money back. You can rebuy it when you get closer to the end of the standard warrenty. My plan it to pick up the extened a few months prior to the end of the original warrenty.

Off topic, in my regional thread I wanted to get a group buy for the extended warrenty. Basically I want to go into my dealer and tell him that we have 4 Tribeca owners that want to buy the Gold pkg in hopes we would get a better deal. Thoughts?

SubieTri08
01-21-2008, 04:53 PM
I would totally cancel it and get your money back. You can rebuy it when you get closer to the end of the standard warrenty. My plan it to pick up the extened a few months prior to the end of the original warrenty.

Off topic, in my regional thread I wanted to get a group buy for the extended warrenty. Basically I want to go into my dealer and tell him that we have 4 Tribeca owners that want to buy the Gold pkg in hopes we would get a better deal. Thoughts?

Yea that sounds like a good idea MM. Think i'm gonna cancel it and then buy later. That group thing sounds good, should give it a try when that time comes. But when you do that, do you automatically extended it for the amount of years you purchase?? Because right now it seems like a waste of money for me since its sorta like double warranty. If it extends for the amount of years you purchase it for that would mean when the factory warranty is up and you get the 7 yr gold, you have at least another 7 year on it. Correct?

Magic Marker
01-21-2008, 06:14 PM
Yea that sounds like a good idea MM. Think i'm gonna cancel it and then buy later. That group thing sounds good, should give it a try when that time comes. But when you do that, do you automatically extended it for the amount of years you purchase?? Because right now it seems like a waste of money for me since its sorta like double warranty. If it extends for the amount of years you purchase it for that would mean when the factory warranty is up and you get the 7 yr gold, you have at least another 7 year on it. Correct?
I pulled this directly off of Subie's site.

How long does the service contract coverage last?


You can select the length of coverage that best suits your needs. You have a choice between eight different plan terms. You can even choose a plan that covers your Subaru until it is seven years old or has accumulated 100,000 odometer miles, whichever comes first. The plan term is calculated from the start of the factory warranty and at zero miles.

So in essence, the Gold plan is only good up to 7yrs old or 100k miles/ whichever comes first. I guess the only benefit of getting the plan at inception is that you can finance it through your auto loan. If I remember right, my dealer was giving 30% off the price as a holiday promotion, but I'm sure we'd get a good deal if we all came in at once.

njjuliano
01-22-2008, 07:32 AM
If it extends for the amount of years you purchase it for that would mean when the factory warranty is up and you get the 7 yr gold, you have at least another 7 year on it. Correct?
One of the biggest misnomer in auto marketing, the (insert number) warranty. Its not after the manufacturer's warranty, its alongside it. So yes, they say you purchase 7, but really, you're paying for the 4, since the 3 was already built in the price. And what's worse, there are loopholes in most of them, that make them not as good as the original warranty. So yeah, they can be a big ripoff.

If you are set on buying the 7 year warranty, I'd keep the money you would use for it in your bank, get the money to work for you (ie dont spend it). Then when its time to buy it, take the money out and pay for it then. If there so happens to be a sale that you can get it for much less than what SOA offers it, then get it then. But, its better to keep the money with you till its time to purchase.

SubieTri08
01-22-2008, 07:47 AM
I wonder how its going to work now if I cancel and have it built into the finance.

SubOperator
01-23-2008, 09:46 AM
I wonder how its going to work now if I cancel and have it built into the finance.

They will send the reimbursement amount directly to your bank. Your loan balance will be credited for that amount as if you would have sent an extra payment by yourself. You will NOT get any money on hands if you cancel.

I actually decided to keep our extended ( I don't recall whether it's Gold or Premium) warranty for B9. The reasons are simple - It's already included in finance, price was good ($1,400), has good coverage (6 years/100K) and all dealers I tried to quote for same thing were giving me figures way up north from what we paid at the time of purchase. I asked SOA directly and they said the only way to get it is through the dealer anyway.

Now, if any of you guys is looking for a good price for extended warranty , the legacygt.com has a thread by some dealer offering Subaru's warranty at very attractive price. The guy quoted me the same price as we have paid already but it's much lower what my local dealers were giving me. Here is the link:

http://legacygt.com/forums/showthread.php?t=70838

No affiliation of course. I may go with that guy for my LGT's extended - I have extended warranty from a 3-rd part company but still thinking whether I should cancel that one and get one from Subie. Now THAT is a thought on it's own....

Kamkze
04-17-2008, 08:36 AM
I just spoke with SOA and was told you can no longer purchase SAS plans from them any more that you have to buy directly from a dealer.

SubieTri08 when I traded in my last car I was refunded by a check to me for the prorated amount left in my extended warr. hope that helps.

Andrey
06-05-2008, 02:43 PM
Count me in a "group buy". Can we get it for $725 a pop?

Magic Marker
06-05-2008, 03:29 PM
Count me in a "group buy". Can we get it for $725 a pop?
I would def be interested in a group buy for the gold pkg. Who else wants to jump in? Maybe if I can get enough people, the dealer will give us a great deal.

MTO
06-14-2008, 10:06 AM
I would def be interested in a group buy for the gold pkg. Who else wants to jump in? Maybe if I can get enough people, the dealer will give us a great deal.

I am interested in the Gold pkg too. How many people do we need before start shopping around?

snork
06-15-2008, 09:34 AM
Sorry not interested in a group buy since I already have a gold package, but I did go back through my paper work to check out the "money back refund" on my warranty if not used.

The refund isn't by the dealer or SOA, attached with my warranty info is a separate sheet from "Signet Financial Insurance". So basically the dealer gave me a 3rd party insurance policy that will refund my money if it's not used. Still not a bad deal IMHO and worth looking into if your local dealer will offer something similar.

Magic Marker
06-15-2008, 11:05 AM
Sorry not interested in a group buy since I already have a gold package, but I did go back through my paper work to check out the "money back refund" on my warranty if not used.

The refund isn't by the dealer or SOA, attached with my warranty info is a separate sheet from "Signet Financial Insurance". So basically the dealer gave me a 3rd party insurance policy that will refund my money if it's not used. Still not a bad deal IMHO and worth looking into if your local dealer will offer something similar.
So you do have the official SOA extended warrenty?

snork
06-16-2008, 06:40 AM
Yes, I do have an official SOA "Subaru Added Security" Gold package. I also have it "financed" through SOA...at the time they were offering 10 monthly payment plan w/ no interest. I didn't want to roll it into my car loan since I already had the monthly payment at the amount I wanted.

I will say though that I paid quite a bit more than you guys are shooting for. If I had done my homework in advance I probably wouldn't have bought it or at least negotiated the price lower, but with the money back gurantee I'm not really sweating it nor bothering to cancel at this point. If I need it, I'll get my moneys worth, if not it'll be a sweet bonus payday at the end of the term:)

Kamkze
06-16-2008, 10:36 AM
I would def be interested in a group buy for the gold pkg. Who else wants to jump in? Maybe if I can get enough people, the dealer will give us a great deal.

I would be interested for sure, of course dependant on price!

thexr6
06-26-2009, 10:14 AM
best i could find is $2039 for the 7yr/100k with $0 deductible. how does thos compare to other pricing out there?
Thanks!

Magic Marker
06-26-2009, 01:21 PM
I'm hoping to get employee pricing on our Gold Pkg.

snork
06-29-2009, 05:17 AM
best i could find is $2039 for the 7yr/100k with $0 deductible. how does thos compare to other pricing out there?
Thanks!

My advice would be to go for the $100 deductible. Not much out-of-pocket if you do need to use it and it should lower the price by a 200-300 I'd guess.

AWeD Gray
06-29-2009, 06:29 PM
My advice is to bank that 2K. That warranty was tempting when they offered it to me for 1K last year.

The total repair bills over the years for our 1996 Imp total 3K and I think maybe only $500 would have been picked up by a warranty. The warranty does not cover the brake jobs, belts, and misc seals which are the rest of the total maintenance cost over the years.

They always try to scare you with how many more chips are in cars today and how that leads to expensive electrical repairs. Defective chips go out well within the factory warranty and most chips go a decade plus before failing.

tailgatewagon
06-29-2009, 09:56 PM
i just bought mine from them for 650.00 with the 100 deductible. could have done better now that ive read the post but im ok with the price...